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Data driven financial management for a leading consumer goods retailer in US

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Overview.

  • To assess the impact of drivers on Sales and to improve Sales revenue forecasting accuracy for a leading US furniture company
  • To make more informed decisions about Sales, Operating cost, Inventory management, Store Financial Performance predictions
  • Adjust inventory levels based on predicted demand changes driven by driver changes
  • To adjust the drivers based on the desired Sales revenue 

Challenges.

  • The lack of understanding of economic activities, competitor review etc. makes it difficult to predict future sales accurately.
  • Client may overspend on marketing campaigns with minimal impact, overstock on unpopular items, or understock on in-demand furniture.
  • The company tend to hold excessive inventory of slow-selling items, leading to storage costs and lost sales opportunities for faster-selling furniture.

Solution.

  • Data Collection:Collect & integrated all the relevant data; e.g.
    • Sales, Inventory, Operating Cost, Margins, macro-economic indicators, seasonality, customer info etc.
  • Decision trees: Identify classification segments and key drivers; 
    • e.g. Modeling at a county/zip level was determined to be most suitable for sales. Inventory management was determined to be performed at a state level
  • Ensemble Models & Neural Networks: Used to predict the sales revenue by considering all the drivers and their predictions into single forecast. 
  • ARIMA & Prophet: Leveraged to capture the autocorrelation and seasonality patterns in products, and generate forecasts based on historical trend
    • e.g. Sales surge occurs in May-August period due to good weather
  • Optimization Modeling: What-if scenarios for the given pricing, marketing spend, and staffing levels that will maximize sales revenue

The Impact.

  • Improved Sales forecasting accuracy up till 91%, 
  • Ensuring that popular products are always in stock with 95% confidence
  • More informed decision-making, as the seller can understand the impact of various drivers on sales. Increased sales by 7% as predicted for first quarter

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