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Bridging the Gap: Enhancing NDC Product Quality through Integrated Testing and Automation

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Overview.

A leading Global Distribution Systems (GDS) product and services provider that powers the global travel industry.

Challenges.

NDC is a collaborative product with various development teams. This distributed development approach leads to:

  • Requirement gaps between interdependent team deliverables
  • Inconsistencies in individual code pieces
  • Lack of comprehensive end-to-end testing
  • Potential quality issues in the final product

These challenges risked compromising the overall product quality and compliance with Sabre's production release standards.

Solution.

To address the challenges in NDC development and testing, a two-pronged approach was implemented:

  • Establishment of a System Integration Team (SIT):
    • Composed of manual Quality Engineers
    • Conducts thorough end-to-end (E2E) testing on all NDC functionalities
    • Helps identify and reduce gaps in development testing
    • Ensures comprehensive integration across all components
  • Implementation of Test Automation:
    • Automated testing procedures developed for each individual project
    • Creation of a robust, reusable test database
    • Provides a modular framework to cover multiple testing scenarios
    • Enhances efficiency and repeatability of testing processes

This combined approach of manual E2E testing and automated project-specific testing ensures a comprehensive quality assurance process, addressing both integration issues and individual component reliability.

The Impact.

  • Stable products comply to client’s quality standards for Production release.​
  • Test automation provides a modular framework to cover multiple scenarios.​
  • Integrated testing helps client understand how our product performs end-to-end.

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