Success stories | Admin (21)

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Travel, Transportation and hospitality.

Business Process Testing of Fare Family solution implementation guaranteed an enhanced customer experience for a leading Middle Eastern Airline

Business Process Solutions

Enhancing Customer Service: Top 20 US Bank's Seamless Transition from Email to Chat

Travel, Transportation and hospitality.

End-to End system integration and airport operations management

Business Process Solutions

Streamlining Depository Services: 50% Cost Reduction for client in Depository Services Adjustments Requests

Travel, Transportation and hospitality.

Coforge redefines digital retail, enhances customer experience for a leading Middle Eastern airport

Travel, Transportation and hospitality.

With 70% faster Check-In, 99.8% Uptime, a Global Airline Transforms its’ Self-Service Experience

Banking and Financial Services

25% improved customer experience and ~$2m in potential savings for Call Center Operations of an Airline

Banking and Financial Services

16+ Years Managed service partner for a leading Travel Technology Provider with 400+ people to support 20+ product implementations.

Banking and Financial Services

Securing Borders in 10+ Countries with an Advanced Risk Assessment System for a Travel Tech Provider

Travel, Transportation and hospitality.

Border Management Solution’s development time reduced by 50% for real-time screening and reporting, enhancing customer satisfaction.

Banking and Financial Services

Enhancing National Security: Real-Time Passenger Screening and Flight Data Analysis at International Borders

Travel, Transportation and hospitality.

Virtual Queue App for a proactive approach to disruption Management for an airline of Europe leading to better visibility and lower cost of distruption