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    BPS Travel Transportation & Hospitality

    43% Improvement in C-SAT scores for a voice-based customer service

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    BPS Travel Transportation & Hospitality

    15% improvement in Customer Satisfaction, 10% in First Call Resolution using a Gen AI Bot for Knowledge Management Support

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    BPS Travel Transportation & Hospitality

    C SAT Improvement for customer service voice

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    BPS Travel Transportation & Hospitality

    Optimized customer support & back-office operations for a leading cruise booking platform: 30% increased volume, 100% accuracy

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    BPS Insurance

    Transforming Insurance Operations: Global APAC Insurer Achieves Seamless Integration and Automation with Coforge's PEGA-Powered Solution

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    BPS Insurance

    50% faster issuance of policies with expedited customer onboarding for a Wholesale Insurance Broker

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    BPS Insurance

    Streamlining Lender-Placed Insurance: 29% Improvement in Call Resolution

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    BPS Insurance

    Automating Hazard Insurance Quality Control for 20x Faster, Error-Free Processing using Copasys®

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    BPS Travel Transportation & Hospitality

    Expanded detailed commercial property search across third party websites while maintaining 100% data quality

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    BPS Insurance

    From Spreadsheets to Efficiency: How Copasys® Streamlined Audits for a Leading Specialty Insurer

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    BPS Travel Transportation & Hospitality

    Optimized customer support & back-office operations for a leading Villa booking platform to support 30% increased volume

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    BPS Travel Transportation & Hospitality

    Serving Client to have hassle free Business travel booking of Air, Hotel, Car, Insurance done via Self Booking Tool