The client, a leading Fortune 500 insurer in US catering to a diverse set of specialty, niche-market insurance products in property, casualty, extended device protection, and preneed insurance sectors, was overwhelmed by manual claims processing and errors. The client partnered with Coforge to implement AI and automation solutions that resulted in a 75% reduction in processing costs, 55% fewer paper claims, 65% increase in auto-adjudication, and a 40% rise in one-day claim payouts.