Advancing Public Sector Fraud Management through Digital Transformation
Overview.
The public sector faced significant challenges in fraud prevention and detection due to outdated systems like FRAIMS and CMT. These legacy systems hindered effective fraud management, necessitating a transition to more advanced digital solutions. The goal was to enhance fraud detection capabilities, reduce operational complexities, and improve overall efficiency and security in managing fraud-related activities
Embarking on a mission to eradicate fraud and error, our objective was clear: to elevate fraud prevention and detection through innovative digital services. This journey marked the transition from the outdated fraud management guardians, FRAIMS and CMT, to a more advanced ally.
Solution.
Coforge stepped forward, not merely as an ally but as superheroes, leading a bold quest in the digital realm. This mission signified a revolution in combating fraud. Our initial heroic act shifted CFEMS’s development and test environments from UKCloud to AWS. This move, temporarily keeping preproduction and production environments in their original settings due to budget and time constraints, strategically targeted the reduction of operational complexities. By fully embracing AWS, Coforge superheroes aimed to redefine fraud management.
Migrating databases from PostgreSql to Oracle 13C.
Transferring CFEMS application data with Pega’s tools.
Upgrading to Pega PlatformTM 8.5.5, enhancing security with encryption in AWS.
The Impact.
Cost Savings: Our adaptive system optimizes resources, achieving cost efficiency.
Proactive Monitoring: Enhanced tools enable our team to pre-emptively tackle issues.
Strengthened Reliability: We’ve bolstered our defenses for unmatched service stability.
Seamlessly migrated 85K documents from Alfresco to Pega Data Store in an hour.
Achieved reduced turnaround times, effectively managing a client base of over 5k.
Successfully launched the entire system within a mere 6 months.
Through these efforts, Coforge not only facilitated a smooth transition away from FRAIMS and CMT but also set new benchmarks in public sector fraud management, blending innovation with efficiency and security
