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43% Reduction in Average Handling Time for Tax Research Using Robotic Process Automation (RPA).

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Overview.

This case study demonstrates a significant 43% reduction in average handling time for tax research achieved through the implementation of Robotic Process Automation (RPA), highlighting the efficiency and effectiveness of the RPA strategy.

Challenges.

The client faced challenges including

· Lengthy average handling time for tax research processes

· Need for a streamlined and efficient approach to tax research

· Requirement for improved accuracy and efficiency in tax research processes

Solution.

Coforge provided a comprehensive solution, including:

· Implementation of Robotic Process Automation (RPA) for tax research processes

· Integration of advanced technologies for efficient handling of tax research tasks

· Automation of manual tasks to reduce processing time and operational costs

The Impact.

The impact of Coforge's solution is summarized as follows:

· 43% reduction in average handling time for tax research processes

· Enhanced efficiency and accuracy in tax research

· Streamlined tax research processes leading to improved operational efficiency

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