The freight-rail industry demonstrated resilience and reliability during the pandemic. However, enterprises need to reinvent themselves to compete in the changing marketplace, requiring solutions ranging from end-to-end passenger bookings to contactless and frictionless payments, reservations, revenue management, cargo management, and more.
Coforge's domain experience-led technology transformation and digitization expertise can help create seamless customer experiences and innovative business models for Railroad enterprises. Coforge manages IT for some of the world's leading passenger and freight rail companies, with expertise extending across customer, commercial, operations, cargo, and back-office functions.
Our bespoke customer services include:
- Managing operations and passenger flows.
- Co-creating unique propositions to digitally transform the customer experience.
- Combining domain excellence and a partner ecosystem to facilitate rapid digital transformation.
- Unique system integrator capabilities in complex businesses that include cargo, operations, and revenue management.
- Crew operations, and e-commerce.
