Ensuring seamless passenger journeys.
Today's travelers are increasingly tech-savvy, seeking streamlined and convenient journeys. From mobile check-ins to real-time luggage tracking, meeting traveler needs is essential for revenue growth. Airports that implement new technologies and services enhance passenger engagement, foster new business opportunities, and boost revenue.
To succeed in this evolving landscape, airports are integrating human-machine interaction into their digital transformation strategies. Coforge optimizes airport operations leveraging emerging technologies, industry knowledge, and a capable team.
The future of travel will likely be facilitated by digital assistants, simplifying interactions at every customer touchpoint. By adopting Coforge's automation solutions, such as chatbots, airports can enhance the passenger experience.
Coforge enables improved customer interaction throughout the passenger's airport journey:
- Departure: Live flight information and simplified bag drop
- Security: Enhanced systems for security and emigration procedures
- Transit: Integrated retail ecosystem, boarding, and gate management with location-based notifications and public announcement systems
- Customs: Efficient immigration and border processes
- Arrival: Rapid baggage retrieval and claims
Coforge's award-winning solutions help airports maximize efficiency by developing tools for health screenings, travel history verification, social distancing monitoring, and more.
Success stories.
Case Study | Travel, Transportation & Hospitality | Airports.
Integration improved efficiency and saved manual efforts by >300 hours per month.Case Study | Travel, Transportation & Hospitality | Airports.
Strategic Testing Partner to deliver unique business-driven structured Testing approach.Case Study | Travel, Transportation & Hospitality | Airports.
Enhancing National Security: Real-Time Passenger Screening and Flight Data Analysis at International Borders.![Airport Passenger Experience & Digital Commerce CS 1 - Improved guest experience and operations through seamless integrations](https://www.coforge.com/hs-fs/hubfs/Airport%20Passenger%20Experience%20%26%20Digital%20Commerce%20CS%201%20-%20Improved%20guest%20experience%20and%20operations%20through%20seamless%20integrations.jpg?width=600&height=800&name=Airport%20Passenger%20Experience%20&%20Digital%20Commerce%20CS%201%20-%20Improved%20guest%20experience%20and%20operations%20through%20seamless%20integrations.jpg)
Case Study | Travel, Transportation & Hospitality | Airports.
Integration improved efficiency and saved manual efforts by >300 hours per month.
![Airport Passenger Experience & Digital Commerce CS 2 - Coforge transforms customer self-check-in experience for IAG-3](https://www.coforge.com/hs-fs/hubfs/Airport%20Passenger%20Experience%20%26%20Digital%20Commerce%20CS%202%20-%20Coforge%20transforms%20customer%20self-check-in%20experience%20for%20IAG-3.jpg?width=600&height=800&name=Airport%20Passenger%20Experience%20&%20Digital%20Commerce%20CS%202%20-%20Coforge%20transforms%20customer%20self-check-in%20experience%20for%20IAG-3.jpg)
Case Study | Travel, Transportation & Hospitality | Airports.
Strategic Testing Partner to deliver unique business-driven structured Testing approach.
![Airport Passenger Experience & Digital Commerce CS 3 - Border Management Solution with real time screening and reporting of passenger flight data](https://www.coforge.com/hs-fs/hubfs/Airport%20Passenger%20Experience%20%26%20Digital%20Commerce%20CS%203%20-%20Border%20Management%20Solution%20with%20real%20time%20screening%20and%20reporting%20of%20passenger%20flight%20data.jpg?width=600&height=800&name=Airport%20Passenger%20Experience%20&%20Digital%20Commerce%20CS%203%20-%20Border%20Management%20Solution%20with%20real%20time%20screening%20and%20reporting%20of%20passenger%20flight%20data.jpg)
Case Study | Travel, Transportation & Hospitality | Airports.
Enhancing National Security: Real-Time Passenger Screening and Flight Data Analysis at International Borders.
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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