The airline industry faces pressure to control revenue leakages and streamline support functions like revenue integrity, finance, fare audit, and sales audit. Coforge helps Airports create a 'smarter' back office by re-engineering processes using automation, process excellence, and emerging technologies like Blockchain, AI, and ML.
Coforge's solutions include cognitive automation with chatbots, digital assistants, predictive analytics, and computer vision for operations like queue management and touchless identification. Development automation enables faster application development using DevOps, agile models, and low-code platforms like Pega and Appian for process automation and CRM solutions.
Infrastructure automation through cloud-native applications provides on-demand scaling and pay-per-use models, reducing manual efforts in provisioning and managing cloud workloads.
Coforge delivers IT transformation to airports worldwide, ensuring uninterrupted services amid increasing passenger traffic and evolving customer expectations. Coforge creates custom solutions for critical, round-the-clock operations by combining airport domain knowledge with emerging technology expertise.
Key focus areas include integrated Infrastructure and Application Management Services with business-aligned KPIs, encompassing airport management systems like AOCC, data centers, and operations control centers. Coforge also excels in SAP landscape management across multiple modules, such as Finance, Controlling, Sales, and Asset Management.
