Orchestrate Digital Journeys and Build Lasting Broker & Customer Relationships.
![Insurance - Agent Experience. Insurance - Agent Experience.](https://www.coforge.com/hubfs/HB%20Item%202%20(14).jpeg)
Whitepaper
Insurance - Agent Experience.
Insurance brokers play a significant role in the Lloyds & London market. The evolving digital revolution has heightened the need to provide faster services and improve customer and broker experience. Brokers are now seeking faster quotes and decisions so that they can compete for business. They are equally expecting self-service capabilities such as integration with their broker management systems and communications based on their preferences.
At Coforge, we offer innovative platforms that support an improved experience for brokers and policyholders looking to digitize their interactions. We understand the importance of multigenerational requirements; to fulfil the insurance needs of the London market businesses. We create platforms that supports improved user experiences for agents, policyholders, and prospective clients. With a judicious combination of human logic and machine learning, our approach is supported by intelligent data-driven analysis based on insurance/loss history and outcome prediction resulting in the highly effective closure of new business cases.
Success stories.
Case study | Insurance | Customer & Broker Experience.
Streamlining Trade Credit Underwriting: A PEGA-Powered Transformation.Case study | Insurance | Customer & Broker Experience.
Strengthening IT Infrastructure for UK’s top Specialty Insurer.Case study | Insurance | Customer & Broker Experience.
Faster and Efficient Underwriting with Intelligent Data Extraction.![CS Item 1 (23)](https://www.coforge.com/hs-fs/hubfs/CS%20Item%201%20(23).jpeg?width=600&height=800&name=CS%20Item%201%20(23).jpeg)
Case study | Insurance | Customer & Broker Experience.
Streamlining Trade Credit Underwriting: A PEGA-Powered Transformation.
![CS Item 2 (25)](https://www.coforge.com/hs-fs/hubfs/CS%20Item%202%20(25).jpeg?width=600&height=800&name=CS%20Item%202%20(25).jpeg)
Case study | Insurance | Customer & Broker Experience.
Strengthening IT Infrastructure for UK’s top Specialty Insurer.
![CS Item 3 (26)](https://www.coforge.com/hs-fs/hubfs/CS%20Item%203%20(26).jpeg?width=600&height=800&name=CS%20Item%203%20(26).jpeg)
Case study | Insurance | Customer & Broker Experience.
Faster and Efficient Underwriting with Intelligent Data Extraction.
What we know.
Whitepaper | Insurance | Customer & Broker Experience.
From Good to Great: Taking Customer Relationship to the Next Level.Whitepaper | Insurance | Customer & Broker Experience.
Need for Customer Master in CRM and Customer 360.Whitepaper | Insurance | Customer & Broker Experience.
Modernizing Insurance Customer Care.![Artefact 3 (7)](https://www.coforge.com/hs-fs/hubfs/Artefact%203%20(7).jpeg?width=600&height=800&name=Artefact%203%20(7).jpeg)
Whitepaper | Insurance | Customer & Broker Experience.
From Good to Great: Taking Customer Relationship to the Next Level.
![Artefact 1 (11)](https://www.coforge.com/hs-fs/hubfs/Artefact%201%20(11).jpeg?width=600&height=800&name=Artefact%201%20(11).jpeg)
Whitepaper | Insurance | Customer & Broker Experience.
Need for Customer Master in CRM and Customer 360.
![Artefact 1 (12)](https://www.coforge.com/hs-fs/hubfs/Artefact%201%20(12).jpeg?width=600&height=800&name=Artefact%201%20(12).jpeg)
Whitepaper | Insurance | Customer & Broker Experience.
Modernizing Insurance Customer Care.
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
Explore![team Join team](https://www.coforge.com/hubfs/3-2.jpeg)