Orchestrate Digital Journeys and Build Lasting Broker & Customer Relationships.
Any Life & Annuity’s business must address 3 key stakeholders – agents, brokers, and customers. Agents and brokers expect faster quotes and decisions so that they can compete for business while the customers seek automated payment, policy information retrieval, ability to log claims quickly using digital channels.
Agents, now empowered to underwrite the policies directly, need self service capabilities such as integration with agency management systems, policy administration systems and communications based on their preferred method.
latforms that supports improved user experiences for agents, policyholders, and prospective clients. With a judicious combination of human logic and machine learning, our approach is supported by intelligent data-driven analysis based on insurance/loss history and outcome prediction resulting in the highly effective closure of new business cases. Our process includes:
- Employing a cognitive and systematic approach for new submissions to map out current business processes.
- Designing and implementing new business and quoting capabilities.
- Integrating with core systems across the insurance value chain.
Success stories.
Case Studies | Insurance | Life Annuities | Customer Broker Experience.
Fortune 500 Life Insurer Transforms Contact Center with AI.Case Studies | Insurance | Life Annuities | Customer Broker Experience.
Fortune 500 Insurer Reimagines Customer Experience with Digital Transformation.Case Studies | Insurance | Life Annuities | Customer Broker Experience.
Aflac Automates Email Processing with AI: A contact center transformation.![CS Item 1 (4)-1](https://www.coforge.com/hs-fs/hubfs/CS%20Item%201%20(4)-1.jpeg?width=600&height=800&name=CS%20Item%201%20(4)-1.jpeg)
Case Studies | Insurance | Life Annuities | Customer Broker Experience.
Fortune 500 Life Insurer Transforms Contact Center with AI.
![CS Item 2 (4)-1](https://www.coforge.com/hs-fs/hubfs/CS%20Item%202%20(4)-1.jpeg?width=600&height=800&name=CS%20Item%202%20(4)-1.jpeg)
Case Studies | Insurance | Life Annuities | Customer Broker Experience.
Fortune 500 Insurer Reimagines Customer Experience with Digital Transformation.
![CS Item 3 (4)-1](https://www.coforge.com/hs-fs/hubfs/CS%20Item%203%20(4)-1.jpeg?width=600&height=800&name=CS%20Item%203%20(4)-1.jpeg)
Case Studies | Insurance | Life Annuities | Customer Broker Experience.
Aflac Automates Email Processing with AI: A contact center transformation.
What we know.
Case Study | Insurance | Life Annuities | Customer Broker Experience.
Fortune 500 Insurer Reimagines Customer Experience with Digital Transformation.White Paper | Insurance | Life Annuities | Customer Broker Experience.
Empowering Businesses: The Rise of the Digital Knowledge Worker.White Paper | Insurance | Life Annuities | Customer Broker Experience.
Driving a Successful PAS Transformation.![Artefact 1 (4)-1](https://www.coforge.com/hs-fs/hubfs/Artefact%201%20(4)-1.jpeg?width=600&height=800&name=Artefact%201%20(4)-1.jpeg)
Case Study | Insurance | Life Annuities | Customer Broker Experience.
Fortune 500 Insurer Reimagines Customer Experience with Digital Transformation.
![Artefact 2 (4)](https://www.coforge.com/hs-fs/hubfs/Artefact%202%20(4).jpeg?width=600&height=800&name=Artefact%202%20(4).jpeg)
White Paper | Insurance | Life Annuities | Customer Broker Experience.
Empowering Businesses: The Rise of the Digital Knowledge Worker.
![Artefact 3 (1)-2](https://www.coforge.com/hs-fs/hubfs/Artefact%203%20(1)-2.jpeg?width=600&height=800&name=Artefact%203%20(1)-2.jpeg)
White Paper | Insurance | Life Annuities | Customer Broker Experience.
Driving a Successful PAS Transformation.
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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