Faster, Streamlined Claim Processing for an Improved Customer Experience.

Claims handling is an essential part of the insurance industry, and the Life and Annuity (L&A) sector is no exception. With the introduction of innovative technologies, the claims process has become much more efficient and streamlined for both insurers and customers alike. For L&A carriers, this means using modern technology to streamline claims processing and handle them more efficiently. This could include the use of automated tools to quickly process and assess claims, as well as the use of artificial intelligence (AI) and machine learning (ML) to better detect fraud.

With more than two decades of deep domain experience, Coforge is helping L&A carriers transform their claims and benefit systems. We employ a systematic approach towards cognitive computing for claims solution by using AI-based outcome prediction and remediation. Our approach is supported by intelligent data-driven analysis based on insurance/loss history and outcome prediction resulting in highly effective and faster claim settlements. Our solutions include AI-based digital business assistants, deep learning, machine learning, multi-channel experience, image recognition, RPA, NLP, and workflow automation.