Optimize, globalize and seamlessly scale business operations.
![Next-Gen BPO Services for Fortune 25 Managed Care Organization Next-Gen BPO Services for Fortune 25 Managed Care Organization](https://www.coforge.com/hubfs/Next-Gen%20BPO%20Services%20for%20Fortune%2025%20Managed%20Care%20Organization.jpeg)
Case Study
Next-Gen BPO Services for Fortune 25 Managed Care Organization
![Contact Center Modernization for Top Pharmacy Benefit Manager Contact Center Modernization for Top Pharmacy Benefit Manager](https://www.coforge.com/hubfs/Contact%20Center%20Modernization%20for%20Top%20Pharmacy%20Benefit%20Manager.jpeg)
Case Study
Contact Center Modernization for Top Pharmacy Benefit Manager
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Simplifying utilization Management & CMS ePA Compliance with Coforge Authorization Rules Center
![Streamlining Contracts & eConsent with Coforge Intelligent Content Engagement & eConsent (ICE) Streamlining Contracts & eConsent with Coforge Intelligent Content Engagement & eConsent (ICE)](https://www.coforge.com/hubfs/Streamlining%20Contracts%20%26%20eConsent%20with%20Coforge%20Intelligent%20Contract%20Management%20%26%20eConsent%20(ICE).jpeg)
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Streamlining Contracts & eConsent with Coforge Intelligent Content Engagement & eConsent (ICE)
As business complexity increases and the pace of change accelerates, it becomes increasingly difficult to control costs without diluting quality. Optimizing both the way work is done and the cost of labor to complete that work is a key goal for most Payers as savings generated in core operations can be applied to strategic imperatives.
One way to achieve cost reduction while improving quality is to leverage a partner with the scale and expertise to execute business processes while simultaneously improving them. By leveraging Coforge Business process optimization services, payers can contain costs, free-up internal resources to focus on core competencies and strategic goals, and ensure compliance and quality are not sacrificed.
Coforge, with its breadth and depth of technical and operational capabilities, along with deep industry domain knowledge can help payers:
- Deliver value-added customer service in a follow-the-sun model
- Operate/automate manual processes in key back-office operations such as Enrollment and Billing
- Resolve Claims requiring manual intervention ensuring SLAs with 24/7 production
- Provide highly skilled resources in lower cost locales
- Design, implement, and deliver process optimization solutions including automation, analytics and operations management to improve efficiency and quality
- Set up Global Capability Centers (Build, Operate, Transfer / Scale)
Our healthcare & life sciences team brings thought leadership, operational excellence, cross-industry best practices and unbiased technology expertise to accelerate your transformational efforts and speed to value. Reach out to us for more information.
Success stories.
Case study | Healthcare & Life Sciences | Payers
Strategic Consulting and Process Optimization for Health Benefits Manager's Prior Auth and Product RoadmapCase study | Healthcare & Life Sciences | Payers
Transforming Contact Centres for a Top 3 US health plan with over 10 million membersCase study | Healthcare & Life Sciences | Payers
Next-Gen BPO Services for Fortune 25 Managed Care OrganizationCase study | Healthcare & Life Sciences | Payers
Contact Center Modernization for Top Pharmacy Benefit Manager![Strategic Consulting and Process Optimization for Health Benefits Managers Prior Auth and Product Roadmap](https://www.coforge.com/hs-fs/hubfs/Strategic%20Consulting%20and%20Process%20Optimization%20for%20Health%20Benefits%20Managers%20Prior%20Auth%20and%20Product%20Roadmap.jpeg?width=600&height=800&name=Strategic%20Consulting%20and%20Process%20Optimization%20for%20Health%20Benefits%20Managers%20Prior%20Auth%20and%20Product%20Roadmap.jpeg)
Case study | Healthcare & Life Sciences | Payers
Strategic Consulting and Process Optimization for Health Benefits Manager's Prior Auth and Product Roadmap
![Transforming Contact Centres for a Top 3 US health plan with over 10 million members](https://www.coforge.com/hs-fs/hubfs/Transforming%20Contact%20Centres%20for%20a%20Top%203%20US%20health%20plan%20with%20over%2010%20million%20members.jpeg?width=600&height=800&name=Transforming%20Contact%20Centres%20for%20a%20Top%203%20US%20health%20plan%20with%20over%2010%20million%20members.jpeg)
Case study | Healthcare & Life Sciences | Payers
Transforming Contact Centres for a Top 3 US health plan with over 10 million members
![Next-Gen BPO Services for Fortune 25 Managed Care Organization](https://www.coforge.com/hs-fs/hubfs/Next-Gen%20BPO%20Services%20for%20Fortune%2025%20Managed%20Care%20Organization.jpeg?width=600&height=800&name=Next-Gen%20BPO%20Services%20for%20Fortune%2025%20Managed%20Care%20Organization.jpeg)
Case study | Healthcare & Life Sciences | Payers
Next-Gen BPO Services for Fortune 25 Managed Care Organization
![Contact Center Modernization for Top Pharmacy Benefit Manager](https://www.coforge.com/hs-fs/hubfs/Contact%20Center%20Modernization%20for%20Top%20Pharmacy%20Benefit%20Manager.jpeg?width=600&height=800&name=Contact%20Center%20Modernization%20for%20Top%20Pharmacy%20Benefit%20Manager.jpeg)
Case study | Healthcare & Life Sciences | Payers
Contact Center Modernization for Top Pharmacy Benefit Manager
What we know.
News | Healthcare & Life Sciences | Payers
Coforge launches Authorization Rules Center (ARC) solution for the healthcareBlog | Healthcare & Life Sciences | Payers
Top Healthcare Payer Trends to Watch in 2024Blog | Healthcare & Life Sciences | Payers
8 ways Artificial Intelligence can harness the healthcare data explosionCase study | Healthcare & Life Sciences | Payers
Gen AI powered Member Engagement using Coforge Patient Virtual Access AgentBlog | Healthcare & Life Sciences | Payers
Streamlining Contracts & eConsent with Coforge Intelligent Content Engagement & eConsent (ICE)Blog | Healthcare & Life Sciences | Payers
Simplifying utilization Management & CMS ePA Compliance with Coforge Authorization Rules Center![Coforge launches Authorization Rules Center (ARC) solution for the healthcare industry. -1](https://www.coforge.com/hs-fs/hubfs/Coforge%20launches%20Authorization%20Rules%20Center%20(ARC)%20solution%20for%20the%20healthcare%20industry.%20-1.jpeg?width=600&height=800&name=Coforge%20launches%20Authorization%20Rules%20Center%20(ARC)%20solution%20for%20the%20healthcare%20industry.%20-1.jpeg)
News | Healthcare & Life Sciences | Payers
Coforge launches Authorization Rules Center (ARC) solution for the healthcare
![Health Insurance Payer Trends-1](https://www.coforge.com/hs-fs/hubfs/Health%20Insurance%20Payer%20Trends-1.jpeg?width=600&height=800&name=Health%20Insurance%20Payer%20Trends-1.jpeg)
Blog | Healthcare & Life Sciences | Payers
Top Healthcare Payer Trends to Watch in 2024
![8 ways Artificial Intelligence can harness the healthcare data explosion](https://www.coforge.com/hs-fs/hubfs/8%20ways%20Artificial%20Intelligence%20can%20harness%20the%20healthcare%20data%20explosion.jpeg?width=600&height=800&name=8%20ways%20Artificial%20Intelligence%20can%20harness%20the%20healthcare%20data%20explosion.jpeg)
Blog | Healthcare & Life Sciences | Payers
8 ways Artificial Intelligence can harness the healthcare data explosion
![Gen AI powered Member Engagement using Coforge Patient Access Virtual Agent](https://www.coforge.com/hs-fs/hubfs/Gen%20AI%20powered%20Member%20Engagement%20using%20Coforge%20Patient%20Access%20Virtual%20Agent.jpeg?width=600&height=800&name=Gen%20AI%20powered%20Member%20Engagement%20using%20Coforge%20Patient%20Access%20Virtual%20Agent.jpeg)
Case study | Healthcare & Life Sciences | Payers
Gen AI powered Member Engagement using Coforge Patient Virtual Access Agent
![Streamlining Contracts & eConsent with Coforge Intelligent Contract Management & eConsent (ICE)](https://www.coforge.com/hs-fs/hubfs/Streamlining%20Contracts%20%26%20eConsent%20with%20Coforge%20Intelligent%20Contract%20Management%20%26%20eConsent%20(ICE).jpeg?width=600&height=800&name=Streamlining%20Contracts%20&%20eConsent%20with%20Coforge%20Intelligent%20Contract%20Management%20&%20eConsent%20(ICE).jpeg)
Blog | Healthcare & Life Sciences | Payers
Streamlining Contracts & eConsent with Coforge Intelligent Content Engagement & eConsent (ICE)
![Coforge launches Authorization Rules Center (ARC) solution for the healthcare industry. -1](https://www.coforge.com/hs-fs/hubfs/Coforge%20launches%20Authorization%20Rules%20Center%20(ARC)%20solution%20for%20the%20healthcare%20industry.%20-1.jpeg?width=600&height=800&name=Coforge%20launches%20Authorization%20Rules%20Center%20(ARC)%20solution%20for%20the%20healthcare%20industry.%20-1.jpeg)
Blog | Healthcare & Life Sciences | Payers
Simplifying utilization Management & CMS ePA Compliance with Coforge Authorization Rules Center
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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