Deliver great digital experiences to external and internal stakeholders.
Pharma & Life Sciences organizations are leveraging ‘Digitial Experience’ as a tool to differentiate their offerings vis-a-vis peers. Key elements of providing holistic experience to patients & HCP includes - personalized, customer centric, emotional touch points across all channels, powered by digital tools, AI and data driven insights. Similarly for internal audiences, digital tools & AI can enable improvement of work productivity, efficiency & consistency across all departments, while empowering them to provide highest levels of customer experience.
Coforge is helping Pharma & Life Sciences organizations scale their digital experience in the following areas -
Patient & HCP engagement – Building personalized solutions for patients to proactively manage their care journey – Apps, Bots, website, adherence tools, digital tools. Customized solutions for HCP engagement like knowledge portals, self service representative, virtual contact centers, Patient 360, others.
CRM, Digital Marketing & Commercial Analytics - Driving omnichannel marketing initiatives to educate and promote products & services through personalized messaging, content generation (visual toolkits) and preferred channels. Commercial analytics to understand prescription behaviors, sales strategies, territory alignment, and field force effectiveness.
Enterprise Content Management - Enhancing customer experience & business processes by effectively developing, managing & organizing content (websites, marketing collaterals, regulatory submissions, clinical trials master files, research data) across the pharma value chain
Coforge has built strategic partnerships with leading vendors like Salesforce, Veeva, Adobe, NewGen, Documentum, Laserfiche, Cara to enable personalized digital interactions through these products.
Success stories.
Case Study | Health care & life sciences | Life Sciences
Digital Transformation for Operational Effectiveness for a Leading Pharmaceutical OrganizationCase Study | Health care & life sciences | Life Sciences
MuleSoft enabled unified customer view for UK's leading provider of everyday health and dental planCase Study | Health care & life sciences | Life Sciences
Transforming Compliance and user experience with Veeva RIM for multinational medical devices and healthcare company![Digital Transformation for Operational Effectiveness for a Leading Pharmaceutical Organization-1](https://www.coforge.com/hs-fs/hubfs/Digital%20Transformation%20for%20Operational%20Effectiveness%20for%20a%20Leading%20Pharmaceutical%20Organization-1.jpeg?width=600&height=800&name=Digital%20Transformation%20for%20Operational%20Effectiveness%20for%20a%20Leading%20Pharmaceutical%20Organization-1.jpeg)
Case Study | Health care & life sciences | Life Sciences
Digital Transformation for Operational Effectiveness for a Leading Pharmaceutical Organization
![MuleSoft enabled unified customer view for UKs leading provider of everyday health and dental plan-1](https://www.coforge.com/hs-fs/hubfs/MuleSoft%20enabled%20unified%20customer%20view%20for%20UKs%20leading%20provider%20of%20everyday%20health%20and%20dental%20plan-1.jpeg?width=600&height=800&name=MuleSoft%20enabled%20unified%20customer%20view%20for%20UKs%20leading%20provider%20of%20everyday%20health%20and%20dental%20plan-1.jpeg)
Case Study | Health care & life sciences | Life Sciences
MuleSoft enabled unified customer view for UK's leading provider of everyday health and dental plan
![Transforming Compliance and user experience](https://www.coforge.com/hs-fs/hubfs/Transforming%20Compliance%20and%20user%20experience.jpeg?width=600&height=800&name=Transforming%20Compliance%20and%20user%20experience.jpeg)
Case Study | Health care & life sciences | Life Sciences
Transforming Compliance and user experience with Veeva RIM for multinational medical devices and healthcare company
What we know.
Blog | Health care & life sciences | Life Sciences
Driving cloud-based patient engagement in healthcareBlog | Health care & life sciences | Life Sciences
Pharma & Life Sciences Industry trends 2024Blog | Health care & life sciences | Life Sciences
Digital Solutions for Counterfeit Management![Driving cloud based patient engagement in Healthcare](https://www.coforge.com/hs-fs/hubfs/Driving%20cloud%20based%20patient%20engagement%20in%20Healthcare.jpeg?width=600&height=800&name=Driving%20cloud%20based%20patient%20engagement%20in%20Healthcare.jpeg)
Blog | Health care & life sciences | Life Sciences
Driving cloud-based patient engagement in healthcare
![Pharma & Life Sciences Industry trends 2024-1](https://www.coforge.com/hs-fs/hubfs/Pharma%20%26%20Life%20Sciences%20Industry%20trends%202024-1.jpeg?width=600&height=800&name=Pharma%20&%20Life%20Sciences%20Industry%20trends%202024-1.jpeg)
Blog | Health care & life sciences | Life Sciences
Pharma & Life Sciences Industry trends 2024
![Digital Solutions for Counterfeit Management](https://www.coforge.com/hs-fs/hubfs/Digital%20Solutions%20for%20Counterfeit%20Management%20.jpg?width=600&height=800&name=Digital%20Solutions%20for%20Counterfeit%20Management%20.jpg)
Blog | Health care & life sciences | Life Sciences
Digital Solutions for Counterfeit Management
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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