In the fast-paced world of underwriting, time is of the essence. The Coforge Submission Hub, built on ServiceNow, is designed to extract, process, enrich, and set up submissions efficiently, allowing underwriters to concentrate on risk analysis and pricing.
Key Features:
- Ingest
Our advanced OCR and Intelligent Document Processing systems interrogate email servers, identify email types, and route submissions for processing instantly.
- Extract
Utilizing AI, documents are classified, data is extracted, schema creation is automated, and integration with submission storage systems is seamless.
- Index
Submissions are indexed based on business rules and validated against data elements in PAS and Claims systems.
- Enrich
The extracted data is augmented with both internal and third-party data elements, compiling all necessary information.
- Workflow
Comprehensive workflow automation includes:
- Product selection and clearance
- Appetite check
- Populate
Data packets are prepared and sent to Underwriting Workbench.
- Process
Efficient routing processes include communication with agents, brokers, and UW Workbench.
- Return
New tasks for underwriters are set up, and submissions routed back to UW Workstation.
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