Helios AIOps.
Coforge Helios Framework combines big data, machine learning, and advanced analytics to automate IT operations, providing real-time insights, proactive issue detection, and efficient incident resolution. Coforge has proven AIOps capability implemented across 50+ global customers to enable Zero People Intensity and move towards an Automation and AI led service delivery model to achieve cost optimisation, continuous Integration, continuous deployment, mature IT service delivery, advance cyber security, risk management, optimized Disaster Recovery, cloud consumption, and improve transparency.
Coforge Helios is an AI based programmable platform leveraging inputs from IT Ops, SecOps & App Ops. It helps gain visibility and insights across infrastructure, applications, data and cloud environment in addition to augmenting IT service management and automation. This drives predictive decision making, provides actionable outcomes, self-healing solutions and creates better experiences for customers.
Helios platform is endorsed by industry analysts like ISG. It has helped reduce 30% ticket and 80% reductions in events for European High Speed Rail company.
Success stories.
Case Study | ServiceNow | Helios
ServiceNow Modernization through strategic innovation - A Case Study in ITSM Excellence.Case Study | ServiceNow | Helios
ServiceNow On-Track to Excellence: The High-Speed Rail’s Tech Transformation.Case Study | ServiceNow | Helios
ServiceNow Modernization through strategic innovation - A Case Study in ITSM Excellence.
Case Study | ServiceNow | Helios
ServiceNow On-Track to Excellence: The High-Speed Rail’s Tech Transformation.
Our credentials.
50+
Global Customers
100+
Engagements undertaken
250+
AIOps resource pool with expertise in Tools, Automation and ServiceNow
100+
ITSM Professionals
10+
MSP Instances
25K+
Devices Managed
100+
Automation Use Cases
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WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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