Catalog Builder.
Organizations face several hurdles with service catalog initiatives, such as:
- Development Time: High construction time and costs.
- Ready Reckoner: Absence of an industry-standard catalog.
- Scalability: Difficulty in adding approvers as needed.
- Flexibility: Need to add numerous catalogs with ease.
- UAT (User Acceptance Testing): Significant time investment for catalog testing.
- Rollout: Inability to deliver complex catalogs on time.
Coforge Catalog Builder simplifies the creation and management of service catalogs by automating key processes:
- Low Complexity: Automated workflows for simple tasks.
- Medium Complexity: Balanced approach for moderate complexity.
- High Complexity: Comprehensive automation for complex tasks. Create variable sets/questions, approval workflows, RITM & tasks in a seamless manner.
Benefits:
- Efficiency: Reduces development time and costs.
- Flexibility & Scalability: Easily add approvers and manage multiple catalogs.
- Reliability: Streamlines UAT and ensures timely rollout of high-complexity catalogs.
Success stories.
Case Study | Coforge solutions | Catalog Builder
ServiceNow Modernization through strategic innovation - A Case Study in ITSM Excellence.Case Study | Coforge solutions | Catalog Builder
ServiceNow Modernization through strategic innovation - A Case Study in ITSM Excellence.
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