Applications Support & Maintenance.
Coforge assessed the scope and provided a feasible solution and below are the key highlights.
- Value delivered by ensuring round the clock support as per the local time to cater to the international clientele.
- The faster ramp-up in new queues to ensure timely execution.
- Tailor-made quality policy to reduce the 2nd pass error rate by picking high financial impact transactions.
- Zero compliances issues and exceeding accuracy of the SLAs.
- Domain knowledge enhancement by hiring and retaining IATA certified FTEs.
- Offer support in both Back office and Voice operations to cater to the growing business needs.
- Flexibility on headcount addition & reduction as per the peak & lean seasons.
Our technology partners.
![logo logot](https://www.coforge.com/hubfs/sap-signavio-logo-vector.png)
![logo logot](https://www.coforge.com/hubfs/LeanIX-logo.png)
![logo logot](https://www.coforge.com/hubfs/uipath.jpg)
![logo logot](https://www.coforge.com/hubfs/Tricentis-Logo-1-1120x446.png)
![logo logot](https://www.coforge.com/hubfs/azure-3.png)
![logo logot](https://www.coforge.com/hubfs/aws-logo%20(1).png)
![logo logot](https://www.coforge.com/hubfs/google-cloud-1.png)
Connect with our experts.
![Rahul Wahi Rahul Wahi](https://www.coforge.com/hs-fs/hubfs/RahulWahi.jpg?width=400&height=420&name=RahulWahi.jpg)
Rahul Wahi
![Alex Trujillo Alex Trujillo](https://www.coforge.com/hs-fs/hubfs/Alex.jpg?width=400&height=420&name=Alex.jpg)
Alex Trujillo
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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