Case Study
From Clunky to Clever: Coforge’s Magic Touch in Revolutionizing Demand Management and Electric Dreams in the Energy Sector.
About the solution
Typically when a flight is delayed/ canceled, airlines, handlers or assistance companies issue hotel or meal vouchers by interacting with the customers via various channels, and internally leveraging the Claims Management Apps. The solution is custom built to make this process a seamless one for all parties involved.
Challenges in the manual Voucher Generation
- High printing and management costs.
- Wastage of precious paper.
- Delays/ Slowness in the distribution of vouchers.
- Bad user experience.
- Manual Intervention with possibility of human errors.
- High possibility of fraud.
Benefits
If you’d like to understand more about how we can support and enable your Salesforce/MuleSoft journey, get in touch at salesforce@coforge.com.
