Driving efficiency in Travel with AI-enabled Solutions.
Coforge partners with leading global travel technology firms, offering engineering and system integration services. Our expertise enhances product intelligence, fostering a new era of personalized travel in a cloud-based setting. We harness advanced technologies like AI, machine learning, and real-time analytics.
With in-house travel technology specialists, Coforge brings extensive techno-functional knowledge, having developed and maintained over 100 critical products. These solutions support more than 50 airlines and 40 airports worldwide. Through deep involvement in developing the GDS skillset, we serve as strategic partners, ensuring seamless operation of our clients' products in their customers' environments.
AI OfferingBaggage Handling Tool: Coforge’s Gen AI based PAX Bot with advanced Anxiety/Sentiment Support and on-the-fly language translation reduces the efforts and customer iration by provided real time support for lost baggage.
Solutions offered within Travel Technology include:
- GDS Skillset
- Sabre / Amadeus / Travelport / PSS Migrations Expertise
- Monalisa: Airline Revenue Accounting & Fare Audit Platform
Success stories.
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Case Study | Business Process Solutions.
43% improvement in C-SAT scores for a Voice-based Customer Service.
![CS Item 2-1](https://www.coforge.com/hs-fs/hubfs/CS%20Item%202-1.jpg?width=600&height=800&name=CS%20Item%202-1.jpg)
Case Study | Business Process Solutions.
15% improvement in Customer Satisfaction, 10% in First Call Resolution using a GenAI Bot.
![Hb Item 4 (1)-1](https://www.coforge.com/hs-fs/hubfs/Hb%20Item%204%20(1)-1.png?width=600&height=800&name=Hb%20Item%204%20(1)-1.png)
Case Study | Business Process Solutions.
Maintaining 99% Quality Levels while transitioning Customer Service for a seamless Customer Experience.
What we know.
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Blog | Business Process Solutions.
Improving User Experience using Near Field Communications (NFC).
Our credentials.
60+
Airline Customers
65+
Airport Implementations
3600+
Aviation Domain certified engineers
170+
Product Managed and Implemented
Our technology partners.
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![logo logot](https://www.coforge.com/hubfs/pega-3.png)
![logo logot](https://www.coforge.com/hubfs/sats-logo-1.png)
![logo logot](https://www.coforge.com/hubfs/amadeus-logo.jpg)
![logo logot](https://www.coforge.com/hubfs/iata-logo.jpg)
![logo logot](https://www.coforge.com/hubfs/servicenow-Jul-22-2024-01-22-27-6335-PM.png)
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Connect with our experts.
![Venkat Gudapati Venkat Gudapati](https://www.coforge.com/hs-fs/hubfs/Venkat%20Gudapati-1.jpg?width=400&height=420&name=Venkat%20Gudapati-1.jpg)
Venkat Gudapati
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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