Accelerating Claims Processing with AI-driven Insurance Solutions.

Coforge BPS offers Insurance solutions using an AI-enabled digital-first approach, deep claims and contact center experience, insurance domain expertise and technology point solutions to enhance customer experience, improve business effectiveness and increase efficiency.

We combine this with digitization expertise, process mining, GenAI enabled risk and compliance platforms, and add ‘Human In The Loop’ interventions to make claims processing and related processes more effective and customer-friendly and deliver them at a lower cost.

Our insurance suite of services covers the policy lifecycle and are supported by Customer Experience Centers, Risk and Compliance expertise, Patented platform solutions, Intelligent Automation and Process Analytics.

Solutions offered within Life and Annuities include:

• New Business/ Underwriting
• Policy Administration
• Billing & Collection
• Claims Management
• Compliance & Reporting
• Customer Experience