Boosting Banking Profits with AI-Driven Retail Banking Solutions.
Coforge BPS offers Retail Banking, Payment & Card solutions that combine expertise in retail banking, payment and card services business processes with Artificial Intelligence and automation to enhance customer experience, while improving the quality of processes and lowering cost of operations.
We have been delivering over 600 banking, cards & payments processes for financial services customers from secure locations globally for over 2 decades. Our customers include 2 Fortune 100 Global Banks, 5 of the Top Retail Banks in the U.S, and one of the largest card payment networks in the world.
Solutions.
Retail Banking.
Payments.
Card Services.
Success stories.
Case study | Business Process Solutions.
Delivering Six Sigma accuracy of 99.9998% in Lockbox Processes.Case study | Business Process Solutions.
50% Cost Reduction for client in Depository Services Adjustments Requests.Case study | Business Process Solutions.
Enhancing Customer Service: Top 20 US Bank's seamless transition from Email to Chat.Case study | Business Process Solutions.
Delivering Six Sigma accuracy of 99.9998% in Lockbox Processes.
Case study | Business Process Solutions.
50% Cost Reduction for client in Depository Services Adjustments Requests.
Case study | Business Process Solutions.
Enhancing Customer Service: Top 20 US Bank's seamless transition from Email to Chat.
What we know.
Blog | Business Process Solutions.
Challenges & best practices for implementing KYC Automation in US Banks.Blog | Business Process Solutions.
QaaS Add-Ons: The Key to unlocking Excellence in Existing Quality Control.Blog | Business Process Solutions.
How Six Sigma applied to COPC created Operational Excellence in Contact Centers.Blog | Business Process Solutions.
Challenges & best practices for implementing KYC Automation in US Banks.
Blog | Business Process Solutions.
QaaS Add-Ons: The Key to unlocking Excellence in Existing Quality Control.
Blog | Business Process Solutions.
How Six Sigma applied to COPC created Operational Excellence in Contact Centers.
Our credentials.
480M
Lockbox entries
48M
Check Items
2M
Card Disputes
$7M
in Card Deposit Fraud
1M
Card servicing requests annually
Our technology partners.
Connect with our experts.
Sumit Sood
WHAT WE DO.
Explore our wide gamut of digital transformation capabilities and our work across industries.
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