The client had various legacy tools systems and that was almost freeware to manage the IT with upscale standards. Those toolsets had to be optimized considering the fast-changing global environment and make the infrastructure ready and prepared for new technologies like automation machine learning capabilities.
A high-speed train service provider, the client connects the United Kingdom to other parts of Europe. The client was the official train carrier for the 2012 London Olympics and links over 100 destinations across Europe.
Being in the travel industry, the client had several offices, depots, and stations in the UK and other parts of Europe that were either managed by vendors at times or had altogether new tools to manage the infrastructure.
We had to prepare the plan where we make sure the infrastructure tools which are self-efficient to report any deviations with upmost speed & with minimum human interventions/channels to reduce the turnaround time.
Coforge proposed a package of tool system that fulfills the requirement to upgrade the overall robustness of the infrastructure.
The Tool eco-system consists of discovery on the network, asset management, software license management, infrastructure monitoring, ITSM, Workstation auto-healing, etc.
Preparation
Tools
Approach:
Robust Monitoring:
Better uptime and infra hygiene:
Future Ready: